If you have ever felt frustrated about the manner in which customer service departments deal (or don’t deal)! with your complaints there is a solution, to write to the top man or woman who heads the organisation you are unhappy with. Marcus Williamson has produced a great site which provides the contact details of many CEOs of leading organisations.

I’ve found that getting in touch with the top person, in a company often resolves matters much quicker than going round in circles speaking to people in anonomous customer service centres. For Marcus’s website please visit


About kevinmorris101

I live and work in London and blog as a hobby. If you would like to contact me please send an email to animalia at (the address is rendered in this manner in order to try and defeat spammers)!
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